Privacy Policy

Impact First AI (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at impactfirstai.com.au and use our services. We are bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

1. Information We Collect

Information you provide to us

When you fill in our contact form, register for a workshop, or otherwise interact with us, we may collect:

• Your full name
• Email address (work or personal)
• Company or organisation name
• Job title or role
• Team or company size
• Any additional information you choose to share in a message

Information collected automatically

When you visit our website we may automatically collect certain technical data, including:

• IP address (anonymised where possible)
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring website or source

We use Plausible Analytics (a privacy-focused, cookie-free analytics tool) and Meta Pixel to understand how visitors use our site. You can opt out of Meta Pixel tracking by adjusting your browser’s cookie settings. Plausible does not use cookies and does not collect personal data.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Deliver AI training programs and consulting services
• Send you information about our services (only with your consent)
• Improve our website, tools, and educational content
• Understand how our website is used so we can optimise the experience
• Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers who assist us in operating our website and delivering services, including:

• Email delivery services (e.g. Brevo)
• Analytics platforms (Plausible, Meta)
• Cloud hosting providers (Vercel)

These providers are contractually obligated to protect your data and only use it for the purposes we specify.

4. Data Storage and Security

Your data may be stored on servers located outside of Australia (including the United States) through our cloud service providers. We take reasonable steps to protect your personal information from unauthorised access, modification, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us.

6. Cookies

Our website uses cookies to improve your browsing experience and to collect analytics data. You can control cookie settings through your browser. Disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites (e.g. aiusecasefinder.com). We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are intended for business professionals and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch.

Impact First AI
Australia