Terms of Service

Welcome to Impact First AI. By accessing or using our website at impactfirstai.com.au and our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services.

1. About Us

Impact First AI provides practical AI training, workshops, and expert AI support services for professionals and teams across Australia. Our registered business is based in Australia.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not:

• Infringe the rights of any third party
• Restrict or inhibit anyone else’s use of the website
• Introduce viruses, malware, or other harmful code
• Attempt to gain unauthorised access to our systems or networks
• Collect or harvest personal information from other users

3. Services

Training Programs

Our AI training programs are delivered as agreed between Impact First AI and the client. Specific terms for each engagement (including scope, pricing, scheduling, and deliverables) will be outlined in a separate proposal or agreement.

Expert AI Support

Our consulting and AI support services are provided on the terms agreed in writing between Impact First AI and the client. We reserve the right to decline any engagement at our discretion.

Free Tools

We offer free tools such as the AI Readiness Assessment and AI Use Case Finder via aiusecasefinder.com. These tools are provided “as is” without warranties. Results are indicative only and should not be treated as professional advice.

4. Intellectual Property

All content on this website — including text, graphics, logos, images, course materials, tools, and software — is the property of Impact First AI or its licensors and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

5. User Submissions

When you submit information through our contact form or other channels, you grant us permission to use that information to respond to your enquiry and provide our services. We will handle your personal information in accordance with our Privacy Policy.

6. Limitation of Liability

To the maximum extent permitted by Australian law, Impact First AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services. This includes, but is not limited to:

• Loss of profits, revenue, or data
• Business interruption
• Errors or omissions in content
• Any reliance on information provided through our tools or website

Nothing in these Terms excludes, restricts, or modifies any guarantee, warranty, or right that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

7. Disclaimer

Our website and services are provided “as is” and “as available”. We do not warrant that:

• The website will be uninterrupted, secure, or error-free
• Any defects will be corrected
• The content is accurate, complete, or current

The information provided on our website and through our tools is for general informational purposes only and does not constitute professional advice. You should seek appropriate professional advice before making decisions based on this information.

8. Indemnification

You agree to indemnify and hold harmless Impact First AI, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website or services, or your violation of these Terms.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of those websites. Use of third-party websites is at your own risk.

10. Cancellation and Refunds

Cancellation and refund policies for training programs and consulting engagements will be set out in the relevant agreement or proposal. If no specific policy is agreed, please contact us to discuss your situation.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Australia.

13. Contact Us

If you have any questions about these Terms, please get in touch.

Impact First AI
Australia